ENGLISH VERSION:
OVERVIEW
This website is operated by noquarterprod.com. Throughout the site, the terms “we”, “us” and “our” refer to noquarterprod.com.
noquarterprod.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
All prices in in the web shop are displayed in Euro and include VAT (VAT is calculated according to the buyer’s country : UE countries only).
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Please note that the photographs and texts reproduced and illustrating the products presented are not contractual.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall noquarterprod.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless noquarterprod.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of France.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at: contact @ noquarterprod.com
SECTION 21 – SHIPPING & ORDER PROCESSING TIME
Depending on the delivery option, order processing may take a maximum of 15 days after the order is placed.
INTERNATIONAL :
We ship our international orders via French Postal Service and offer four methods of shipping at this time :
FedEx (insurance included) : 5 days max
Colissimo (insurance included) : 7 to 10 days (depends on location)
First Class simple (economy): 10 to 30 days (depends on location)
First Class with registered signature (economy) for vinyls only: 10 to 30 days (depends on location)
AN EMAIL IS SENT ONCE THE ORDER HAS BEEN SENT. THIS EMAIL MAY ARRIVE IN YOUR SPAM FOLDER, SO PLEASE CHECK.
Following numerous returns of parcels for incomplete or incorrect addresses, please note that from now on any return of a parcel to the sender will be returned at the recipient’s expense. Please double-check your address details before ordering.
* Please note that noquarterprod.com is not responsible for any delivery problem, loss, robbery or breakage incurred during shipping via First Class simple, and products will not be refunded.
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Please note – International orders outside the European Union EU / non EEC Countries are shipped with duties and taxes due upon delivery. These orders will be delivered by your local postal service.
Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.
SECTION 22 – RETURN POLICY
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Our return policy does not apply to Prints and Vinyls. All prints and Vinyls are final sale.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
EXCHANGES
If you need to exchange an item, please contact us via the contact form.
HOW TO RETURN?
Please contact us via the contact form.
REFUND/EXCHANGE POLICY
We accept all returns/exchanges and will refund you the cost of the items or proceed to exchange as soon as we receive them and pending review they are in satisfactory condition.
Items must be returned within 30 days of receiving. Please contact us as soon as possible to arrange a return.
Items must be unworn or in ‘As New’ Condition. Any items received with scratches we might not be able to refund/exchange you for.
Unless you received damaged or faulty items, you will be responsible for any charges for shipping the items back to us.
Please pack them with care so they don’t get damaged while travelling back to us and obtain proof of postage when you return your items in case they get lost in transit.
There are certain situations where refunds: exchanges are not granted (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
For any more information or to arrange a return/exchange please contact us to set it up, it will be easy and painless!
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card, within a certain amount of days.
If the customer is absent at the time of delivery and decides to cancel the order, a participation fee of 15 euros will be charged and, in the event of a postponement of the order, it will be 10 euros.
© NO QUARTER PROD – All Rights Reserved –
FRANÇAIS :
Article 1 : Accès au service noquarterprod.com
Le client dispose du site Internet www.noquarterprod.com pour accéder au service.
Afin d’éviter les commandes fantaisistes, le client choisit un identifiant dès sa première commande. Cet identifiant doit être utilisé à chaque commande.
Le client accepte de prendre soin de cet identifiant et de ne jamais le confier, sauf à des personnes dont il se porte garant. Il devra signaler immédiatement et par écrit toute perte afin de dégager sa responsabilité.
Chaque personne ne peut disposer que d’un seul identifiant qui est toujours lié à une adresse précise. En revanche, http://www.noquarterprod.com peut délivrer un autre identifiant pour une autre adresse.
La reproduction de tout ou partie du « catalogue », par quelque moyen que ce soit, constitue une contrefaçon au sens du code de la propriété littéraire et artistique.
Protection à l’égard des mineurs :
– noquarterprod.com rappelle que les mineurs n’ont pas la capacité de contracter.
– La collecte de données auprès d’eux doit faire l’objet d’une information de l’autorité parentale et informe celle-ci que leur conservation et/ou leur transmission à des tiers sont soumises à leur accord préalable.
– noquarterprod.com s’engage à veiller à ce que les messages de prospection soient conformes aux préoccupations de leur âge et ne diffusent pas de contenu de nature à heurter leur sensibilité ou à générer des attitudes de violence.
Article 2 : Photographies – illustrations
Les photographies et les textes reproduits et illustrant les produits présentés ne sont pas contractuels.
noquarterprod.com garantit la qualité des produits, tout comme leurs caractéristiques essentielles. En revanche, elle n’est pas responsable de la différence minime qu’il pourrait exister entre la photographie du produit destinée à accroître l’information de sa clientèle et l’aspect réel de celui-ci.
Article 3 : Commande
Les prix, volumes et quantités offerts à la vente sont ceux qui s’affichent sur l’écran du client au moment où il passe commande. Pour des raisons techniques, le montant de chaque commande passée par Internet doit être compris entre 2 € minimum et 1000 € maximum.
Dès que le client a enregistré et validé sa commande, il est considéré comme ayant accepté en connaissance de cause et sans réserve les prix, volumes et quantités offerts à la vente.
En cas d’annulation de la commande moins de 24h avant la livraison, des frais d’annulation de 15,00 € seront facturés au client.
De son côté, noquarterprod.com se réserve le droit d’annuler toute commande d’un client avec lequel elle aurait un litige relatif au paiement d’une commande antérieure.
Le client gardera par devers lui le numéro de sa commande qui lui aura été indiqué.
Les variations minimes dans la représentation des articles résultant des variations de l’offre des producteurs n’engagent pas la responsabilité de noquarterprod.com et n’affectent pas la validité de la vente.
noquarterprod.com s’engage à prévenir par courrier électronique le client en cas d’indisponibilité du produit commandé.
Article 4 : Livraison et délai de traitement des commandes
noquarterprod.com livre les produits dans les conditions précisées sur le site www.noquarterprod.com.
Certains événements échappant à la volonté de noquarterprod.com qui tendraient à retarder ou à empêcher et à rendre exorbitante l’exécution de la commande ou de la livraison, constituent, de convention expresse, une cause de suspension ou d’extinction des obligations de noquarterprod.com, à son gré, et sans indemnité au profit du client si l’évènement considéré se prolonge au-delà de 10 jours sous réserve que le client ne décide pas de renoncer dans l’intervalle à sa commande.
Sont considérés comme des événements déchargeant le vendeur de son obligation de livrer, la force majeure, la guerre, l’émeute, l’incendie, les grèves, les accidents, l’impossibilité d’être approvisionné et l’application du droit du travail tels que notamment le droit d’alerte et de retrait, l’obligation de sécurité pesant sur l’employeur et tout autre événement rendant impossible l’exécution de la commande.
Au cas où un retard dans la livraison interviendrait, le client peut demander soit l’annulation de sa commande, soit une deuxième livraison le jour de son choix.
Il appartient au client de fournir exactement toutes les précisions nécessaires au bon acheminement de sa livraison. Aucun remboursement ne sera effectué si les coordonnées de livraison renseignées par le client sont erronées.
Les frais de ports sont calculés en fonction du montant de la commande et dépendent du pays indiqué sur l’adresse de livraison. Les prix indiqués sont TTC et ne tiennent pas compte des frais de livraison.
Si le client est absent lors de la livraison et qu’il décide d’annuler la commande, une participation fixée à 15,00 euros lui sera facturée et, en cas de report de commande, celle-ci sera de 10,00 euros.
La livraison a lieu par la remise des colis contenant les marchandises commandées. Le client dispose d’un délai de vingt-quatre heures pour faire toutes réclamations quant à la conformité du contenu des colis à la commande.
Suivant l’option de livraison le traitement des commandes peuvent prendre un maximum de 15 jours une fois la commande enregistrée.
POUR LA FRANCE :
La livraison se fait via La Poste et nous vous proposons trois méthodes de livraison :
– Colissimo Suivi
– Colissimo contre signature (seulement pour les vinyles)
– Mondial relay
– Lettre suivie *
* noquarterprod.com n’assure aucune responsabilité en cas de détérioration, de perte ou de vol de colis pour les envois en Lettre Suivie. De plus, aucun colis ne sera remboursé.
POUR L’ÉTRANGER :
La livraison se fait via La Poste et nous vous proposons quatre méthodes de livraison :
– FedEx : (5 jour max)
– Colissimo avec accusé de réception : ( entre 5 et 10 jours suivant pays)
– 1st class avec suivi*: ( entre 7 et 30 jours suivant pays)
– 1st class contre signature (seulement pour les commandes de vinyles) : ( entre 7 et 30 jours suivant pays)
* noquarterprod.com n’assure aucune responsabilité et cas de détérioration, de perte ou de vol de colis pour les envois en Paquet Prioritaire International avec suivi. De plus, aucun colis ne sera remboursé.
UN EMAIL EST ENVOYÉ UNE FOIS LA COMMANDE ENVOYÉE. IL PEUT ARRIVER QUE CET EMAIL ARRIVE DANS VOS SPAMS, MERCI DONC DE VÉRIFIER.
Suite à de nombreux retours de colis pour adresse incomplète ou adresse erronée, merci de noter que dorénavant tout retour de colis à l’envoyeur sera retourné au frais du destinataire. Merci de double vérifier vos coordonnées avant de passer commande.
Article 5 : Paiement
La propriété des marchandises et les risques y afférent sont transférés au client dès la prise de possession de celles-ci.
Les marchandises sont payables comptant. Le paiement est toujours exigible à la commande via Paypal.
Dans un souci de protection du client, www.noquarterprod.com demande à chaque client le cas échéant, à ce qu’il accepte de toujours signer, par lui-même ou la personne réceptionnant les colis, l’exemplaire du bordereau de livraison du livreur.
Notre site fait l’objet d’un système de sécurisation. Nos transactions bancaires sont sécurisées.
Article 6 : Retours et échanges
La politique de retours et échanges est de 30 jours depuis la prise de commande, passé ce délai nous ne pourrons procéder à aucun échange ou remboursement.
Cette politique ne s’applique pas aux sérigraphies et aux vinyles. Toute commande de sérigraphie ou vinyle est définitive.
Pour que le retour ou l’échange de commande puisse se faire il faut impérativement que l’article nous soit retourné dans le même état qu’il a été reçu: tout article déjà porté, usé, lavé ou bien déchiré voire détérioré ne sera ni remboursé ou échangé. L’article doit nous être renvoyé dans son emballage et paquet d’origine. Le retour doit se faire via colissimo suivi afin d’avoir une traçabilité de l’envoi.
Si toute ces conditions ne sont pas réunies AUCUN remboursement ou échange ne sera effectué.
Tout frais de retour ou échange est à la charge de l’acheteur sauf en cas d’erreur d’envoi de commande de notre part.
Article 7 : Remboursement
Nous acceptons les retours et/ou échanges et procédons au remboursement dès réception de l’article à l’unique condition que l’article soit conforme à l’état dans lequel il vous a été envoyé. Tout article déjà porté, usé, lavé ou bien déchiré voire détérioré ne sera ni remboursé ou échangé. Merci de retourner l’article dans son emballage d’origine et de prendre soin à ce que l’article soit soigneusement emballé sans quoi aucun remboursement ou échange ne sera effectué. Le retour doit se faire via colissimo suivi afin d’avoir une traçabilité de l’envoi.
L’article doit nous être retourné dans un délai de 30 jours après prise de commande. Merci de nous contacter le plus tôt possible via notre site.
Article 8 : Garantie
Le client bénéficie de la garantie légale des vices cachés sur les produits livrés.
Article 9 : Responsabilité
En cas d’accident aux personnes, de dommages aux biens ou de manque à gagner survenant pour une cause distincte du contrat de vente, aucune indemnisation ne peut être due au client.
Article 10 : Clause résolutoire
A défaut de paiement de la marchandise ou des frais de service, www.noquarterprod.com peut suspendre de plein droit et immédiatement la validité de l’identifiant du client.
Article 11 : Modification des conditions générales
noquarterprod.com se réserve la possibilité d’adapter ou de modifier à tout moment les présentes conditions générales de vente, et la version des CGV applicable à toute transaction est celle qui figure en ligne sur noquarterprod.com
Article 12 : Règlement des litiges – loi applicable
En cas de difficulté ou de réclamation à l’occasion d’une commande chez noquarterprod.com, le client doit passer par la fiche de contact du site.
noquarterprod.com s’engage à apporter une réponse à toutes demandes ou réclamations dans un délai raisonnable à partir de la date de réception de celles-ci.
Toute commande emporte de plein droit votre adhésion à nos Conditions Générales de Vente. Ces Conditions Générales de Vente sont régies par le droit français. Les litiges seront portés devant les tribunaux compétents étant précisé que si le client à la qualité de commerçant, les tribunaux de Poitiers seront seuls compétents.
Article 13 : Droit de rétractation /Retours
Conformément aux dispositions de l’article L. 121-20 du Code de la consommation Français, le client dispose d’un délai de rétractation de 7 jours francs à compter de la date de livraison pour exercer le droit de retour et d’annulation de sa commande.
La date du récépissé de livraison constitue la date de départ de ce délai. Ce droit de retour et d’annulation peut concerner tout ou partie de la commande.
Il suffit au client de retourner les articles pour lesquels il exerce son droit de rétractation, dans leur état d’origine et accompagnés de l’emballage. Merci de prendre contact avec noquarterprod.com pour avoir l’adresse de retour via le contact form.
Les frais d’expédition des articles retournés vers « NO QUARTER PROD » et, le cas échéant, de dédouanement resteront à la charge du client, sauf si les articles livrés ne sont pas conformes à la commande ou font l’objet de vices apparents.
Le remboursement s’effectuera via PayPal dans les meilleurs délais et au plus tard dans les 30 jours suivant la date à laquelle le droit de rétractation du client a été exercé conformément à l’article L. 121-20-1 du Code de la consommation.
Passé ce délai de 30 jours aucun remboursement ne sera effectué.
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